Privacy Policy

Last updated: November 2025

This Privacy Policy describes how HyperWell (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from hyperwellshop.com (“the Site”). By using our Services, you agree to this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date and post the revised version on our Site.

1. Information We Collect

We collect personal information from multiple sources to provide and improve our Services.

Information You Provide Directly

This includes:

  • Name
  • Billing and shipping address
  • Phone number
  • Email address
  • Payment confirmation details
  • Account login details
  • Wishlist and cart items
  • Customer support messages

Information Collected Through Cookies

We automatically collect:

  • IP address
  • Browser and device details
  • Pages viewed
  • Usage patterns
  • Connection information

Information from Third Parties

We may obtain information from:

  • Shopify (platform provider)
  • Payment processors
  • Shipping and fulfillment partners
  • Marketing/analytics partners

2. How We Use Your Information

Providing Products and Services

Used to:

  • Process orders and payments
  • Create and manage accounts
  • Ship orders
  • Handle returns and exchanges
  • Send order updates

Marketing and Advertising

Used to:

  • Send promotional content
  • Personalize ads
  • Improve your shopping experience

Security and Fraud Prevention

Used to detect and prevent fraudulent or malicious activity.

Customer Support

Used to respond to your messages and improve our Services.

3. Cookies

Cookies help operate and improve our Site. Disabling cookies may affect features or functionality.

4. How We Disclose Personal Information

We may share information with:

  • Service providers
  • Business and marketing partners
  • Affiliates
  • Legal authorities (if required)
  • Third parties with your consent

We do not use or disclose sensitive personal information to infer personal characteristics.

5. User-Generated Content

Content you post publicly (e.g., reviews) can be seen by others. We are not responsible for how third parties use this information.

6. Third-Party Websites

We are not responsible for third-party sites linked from our Site. Always review third-party privacy policies.

7. Children’s Data

We do not knowingly collect data from children under 16. Parents may request deletion of such data.

8. Security and Retention

We use reasonable security measures but cannot guarantee absolute protection. We retain data only as long as needed to:

  • Provide Services
  • Maintain your account
  • Meet legal requirements
  • Resolve disputes

9. Your Rights

Depending on your location, you may have the right to:

  • Access your information
  • Request deletion
  • Request correction
  • Request data portability
  • Restrict processing
  • Withdraw consent
  • Manage email/SMS preferences

Verification may be required.

10. Complaints

You may contact us with privacy concerns. You may also contact your local data protection authority if applicable.

11. International Transfers

Your data may be transferred to and processed in the United States or other countries. Appropriate safeguards are used for international transfers.

12. Contact Information

Email: Sleepingsadiee@gmail.com

Address:
Sean Gregson
5619 Lawton Dr
Sarasota, FL 34233
United States